1. Introduction Welcome to 2xDev Pvt Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website loop.lk, and use our website-building product, Loop (collectively, "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.
2. Information We Collect We collect information about you in a variety of ways. The information we may collect on the Services includes:
2.1. Personal Data When you use our Services, we may collect personally identifiable information that you voluntarily provide to us when you register for an account, make a purchase, or communicate with us. This information may include:
Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information
Company Name and Details
2.2. Derivative Data Information our servers automatically collect when you access the Services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Services.
2.3. Financial Data Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Services.
2.4. Data From Social Networks User information from social networking sites, such as [Facebook, Instagram, Youtube, Whatsapp], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
2.5. Mobile Device Data Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Services from a mobile device.
3. Use of Your Information Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:
Create and manage your account.
Process your transactions.
Send you administrative information, such as updates, security alerts, and support messages.
Facilitate communication between you and us.
Fulfill and manage purchases, orders, payments, and other transactions related to the Services.
Improve our Services and develop new products, services, features, and functionality.
Monitor and analyze usage and trends to improve your experience with the Services.
Offer new products, services, and/or recommendations to you.
Perform other business activities as needed.
Train and improve our AI models and services.
4. Disclosure of Your Information We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
4.1. By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
4.2. Third-Party Service Providers We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4.3. Business Transfers We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Policy for Children We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
7. Changes to This Privacy Policy We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Effective Date” at the top of this Privacy Policy. Your continued use of the Services after any such changes constitutes your acceptance of the new Privacy Policy.
8. Contact Us If you have questions or comments about this Privacy Policy, please contact us at [email protected] or +94776930738.
By using the Services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Services.